Effective May 29th, 2025, personal visits to immigration offices are now required for all visa extensions.
All foreign nationals in Indonesia must now appear in person at an immigration office to extend their stay under a new policy taking effect on May 29th, 2025.
The requirement applies to both short-term visitors and long-term residents, including holders of Visas on Arrival (VoA), e-VoAs, and Temporary Residence Permits (KITAS).
According to a report by TravelBiz, the Directorate General of Immigration announced the revised policy through Circular Letter Number IMI-417.GR.01.01, Year 2025. The move introduces a hybrid process combining online applications with mandatory in-person verification.
New Visa Extension Process Introduced
Foreign nationals can no longer complete the visa extension process solely online. The updated procedure requires the following steps:
- Submission of an online application via imigrasi.go.id
- Upload of relevant documents to the portal
- Mandatory personal visit to an immigration office for biometric data collection and interview
This change applies to both tourists and residents, including those staying in Indonesia for work, family, retirement, investment, or education purposes.
Reasons Behind the Change: Increase in Violations
The Directorate General of Immigration attributes the change to a rise in permit misuse. Reports inform that between January and April 2025, 2,201 immigration violations were recorded, a 36.7% increase compared to the same period in 2024.
Yuldi Yusman, Acting Director General of Immigration, stated, “This policy update is necessary due to a surge in misuse of residence permits. We aim to ensure accurate monitoring and responsible sponsorship.”
Investigations conducted jointly with the Investment Coordinating Board (BKPM) revealed that 546 foreigners had misused their permits. Additionally, 215 companies had their licenses revoked for engaging in fraudulent sponsorship or employment practices.
Support Provided for Vulnerable Applicants
Special accommodations have been put in place for certain groups who may face challenges with the new system. These individuals can complete the entire process, including payments and document submissions, directly at immigration offices without prior appointments. Eligible groups include:
- Elderly applicants
- Persons with disabilities
- Pregnant women and nursing mothers
- Foreign nationals in emergency circumstances
Responsibilities and Compliance Expectations
Officials have issued several reminders for foreign nationals and their sponsors. Immigration personnel stress the importance of accurate and honest information during interviews. Misrepresentation may lead to visa denial or other legal consequences.
Sponsors are also held accountable. They are required to report any changes in the status, address, or legal condition of the foreign nationals they support. Failure to fulfil these obligations may result in penalties.
Impact on Tourists, Workers, and Residents
The policy affects a wide range of visa holders. All individuals planning to stay in Indonesia beyond their initial visa validity must now:
- Schedule and attend an in-person appointment
- Prepare the necessary documents in advance
- Ensure timely application to avoid overstaying
This includes digital nomads, retirees, international students, and short-term tourists entering with a VoA.
Authorities recommend seeking assistance from licensed immigration agents or local sponsors, especially for those unfamiliar with local administrative procedures.
The change aligns with broader efforts seen in several countries to reinforce immigration enforcement and improve data accuracy. While it introduces additional steps for travellers, the government asserts that the new process supports national oversight and legal compliance.
